📜 Terms of Service – Noorasouq

Welcome to Noorasouq. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

🛍️ 1. General Conditions

By using our store, you confirm that:

• You are at least 18 years old or using the site under supervision
• You will not use our products for any illegal or unauthorized purpose
• You agree not to misuse our website or services

We reserve the right to refuse service to anyone at any time.

💵 2. Payment Terms (Cash on Delivery)

We currently offer Cash on Delivery (COD) across Saudi Arabia.

• Payment is collected at the time of delivery
• Please ensure availability of cash when receiving the order
• Fake or repeated unconfirmed orders may lead to order restrictions

🚚 3. Order Processing & Delivery

• Orders are processed within 1–2 business days
• Delivery usually takes 3–7 business days
• Orders are confirmed via phone before dispatch

We are not responsible for delays caused by courier services or unforeseen circumstances.

🔁 4. Returns & Exchanges

We accept returns or exchanges only if:

• Product is damaged
• Wrong item delivered

Conditions:

• Request must be made within 3 days of delivery
• Product must be unused and in original packaging

We reserve the right to رفض return request if conditions are not met.

❌ 5. Order Cancellation

• Orders can be cancelled before shipment
• Once shipped, cancellation is not allowed

⚠️ 6. Product Information

We try our best to display accurate product details and images.

However:

• Slight variations in color or design may occur
• We do not guarantee that product descriptions are always error-free

🔐 7. Privacy

Your personal information is handled according to our Privacy Policy.

We do not share your data except for order fulfillment.

🔄 8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

It is your responsibility to review this page periodically.

📞 9. Contact Information

For any questions regarding these Terms, please contact:

📧 Email: noorasouq@gmail.com